TLDR: The 2016 Communications Congress delivers an unpalatable prognosis: data-based control systems, whether in communications, technology or society, are bound to get out of control. The whole problem and the prognosis, here in one picture.
Month: September 2016
How is digital transformation changing customer behavior?
TLDR: Sitecore, the global leader in experience management software, asked some experts about tomorrow's customers. .companion GF Michael Heine's conclusion. Yes, many things are indeed changing - but more will remain as they are. Because people don't like to be "disrupted".